Support

Contact

deepheart.app@gmail.com

If you run into a problem, please describe what happened and attach a screenshot. Games are shuffled at random, so the same deal can't be opened again.

FAQ

A card moved somewhere I didn't want

Tapping moves a card to a foundation first, then to a column it can join, then to an empty column (Kings only). Press and hold to see where it will go, or drag it to see every spot where it can be placed.

Is "can no longer be won" certain?

It is shown only when the app has checked every possibility, including the face-down cards. If the calculation doesn't finish, nothing is shown.

I got a deal that couldn't be won from the start

This happens occasionally because cards are shuffled at random. When you check it, the app tells you the deal was unwinnable from the start. Just start a new game.

Are there hints?

No. The app knows the face-down cards, so a hint would give them away.

How do I turn off the "can't win" notice?

Turn off the setting 「이길 수 없게 되면 알려 주기」 (notify me when I can't win). This saves battery, but the app will then only tell you when there are no moves left at all.

My game disappeared when I switched modes

Each mode keeps its own game. Switch back and it will be there.

Starting a new game counted as a loss

Any game where you've made a move is recorded, and leaving it without winning counts as a loss. Games where you haven't made a move aren't recorded.

My records are gone

Records are stored only on your device. They are lost if you delete the app or change devices, and since there's no account they can't be restored.

Does it work on iPad?

The app is designed for iPhone. An iPad layout is planned.

Is it available in English?

Not yet. The app is currently Korean only.

How much does it cost?

It's free, with no in-app purchases.